FAQs
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      You can submit a booking request using our form: Booking Request 
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      We are currently only client pickup. However, there can be situations where we partner with a delivery company where they will do the delivery/pickup for us and will quote you separately and quickly. 
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      No, we are strictly a DIY rental company. 
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      The time period preferences are available in the booking form, but generally you can pick up night before or morning of, then return morning or night after your event. Note: We will assign an exact time for pickup & drop-off in the quote. 
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      Depending on our inventory, we can offer something custom. Please contact us with the full details of your set up. 
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      Yes, we require a $150 deposit at the time of booking to confirm your rental. Before pickup, we also require you to fill out a credit card preauthorization via Stripe that puts a temporary pending hold of $500 on your card. This is returned once the kit is returned to us without any damage or missing items. 
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      For any rentals advertised with balloons, a balloon kit and electric pump (rental) is provided. Most customers opt in for our pre-made balloon garland service where we pre-make the entire garland for you and you clamp it on yourself. 
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      Nope! All our modern collection kits fit into a SUV/Van/Pickup Truck. Our classic kits fit into a midsized sedan as well. It is very important you come with the backseats fully folded down and cleared (no one should be sitting back there)! 
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      We only have what we have put on our website, Instagram page, and booking form. 
 For a full list of available items, please refer to the booking form or contact us.
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      We are located at 3420 Pharmacy Ave. Unit 17. 
 The major intersection is Pharmacy & McNicol

